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If it's a software problem, then you need to do some detective work to see if some process is preventing keyboard input somehow. If you can get your hands on a USB keyboard, you can see whether that works, or if the problem remains. There is currently a repair programme for known problems to some new models. If it's a hardware problem, then you need to take it to an Apple Store or other authorised repair shop. The real question is: Is this a hardware failure or a software problem? Given the problems with Apple's keyboards these past few years, I don't doubt others might be having similar issues.įinally, I'd suggest storing docs in iCloud ( DropBox is also really good, but with the codicile that it's not integrated into Apple's ecosphere like iCloud) so you can access your data if you keep having grief with your keyboard. This possible solution implies of course you’ve enabled the SSH access in your system preferences as below: Could use a cheap £32 Raspberry Pi to get a terminal session going into the Mac with the broken keyboard. If you can get into the machine via SSH, you can troubleshoot the fault as well as get files you require until the issue Is resolved. When I’ve had issues with things like this in the past, I’ve gotten in remotely via SSH. I actually use this one with Raspberry Pi's, but might need it when my own Macbook's keyboard craps-out -) Option 2: Remote Access Via SSH (requires another computer) #Wireless keyboard for mac pro book BluetoothNote: Although I initially suggested a Bluetooth keyboard in addition to the Wireless one, since it's not possible to "click" to add the Bluetooth device to your system this is a non-starter on a system broken in such a way as you describe.Īlthough I'm in Amsterdam at the mo' and unable to test it on my Macbook, I Googled and the k400 is Mac compatible. ![]() This should enable you to regain the required access to troubleshoot the fault to restore normal keyboard functionality. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.To regain keyboard access to your machine to troubleshoot the fault and restore correct functionality, here are (2) options to get back into your machine: Option 1: Wireless Keyboardīuy a Wireless (USB) Keyboard which uses a USB dongle that looks like a USB Flash Drive that you can just insert into a USB port (or USB-C adapter) and it should "just work". Office Products and Wireless Returns Policy #Wireless keyboard for mac pro book fullNew electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. #Wireless keyboard for mac pro book PcPlease see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. ![]()
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